House Rules


  • Please be courteous and allow your dog to use the bathroom before entering the wash or Pet Market
  • The Downtown Dog requires all pets entering our dog wash/store to be up to date on all vaccinations.
  • If your pet is showing signs of illness like coughing, sneezing, diarrhea or any other concerning symptoms, please keep them at home for the wellbeing of all.
  • Pet’s with fleas and/or tick infestations must be treated and flea and tick free prior to visiting!
  • All dogs must always be on a leash and under the control of their pet parents.
  • While in our store, pets must not be left unattended.
  • For the safety of all guests, rowdy and/or troublesome dogs may be asked to leave.
  • Feel free to discuss options for using services that may be better suited for your pets’ special needs.
  • Children 12 and younger must always be under the supervision of a parent or guardian.
  • The self-serve dog wash will be shut down an hour before closing.
  • We ask that you limit your tub use to forty minutes to ensure we can accommodate all our guests needs.